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  • Call Center Agent
    Management

    Top 5 Techniques to Learn Patience as a Call Center Agent

    February 8, 2023 /

    Angry customers can be found in any type of business and can be upset about any little detail related to the product, company or customer service they received. It may happen on a daily basis, a weekly basis or, if you're lucky, on a monthly basis. No matter how often you encounter them, you have to be ready with a plan to handle these difficult and often time's delicate situations.

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    August 26, 2019
  • Chatbot
    Business Tools

    How to Deliver Modern Customer Experience with Chatbots?

    August 2, 2019 /

    Today, customers interact with brands in more ways than ever, across unique channels, devices, and time zones. While technology and automation have obviously taken businesses to the next level and made the modern customer experience much noisier. Multiple customer interactions happen 24×7, and many fly below the radar. Bain & Company survey found out that 80% of businesses had delivered “superior customer experience.” In this age of hyper connectivity, brands can engage their customers in more innovative ways to go beyond their expectations and deliver great customer experience. Here are 6 different ways to deliver a modern customer experience. 1. Use Automation “Chatbots are making their way into the landscape…

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    Essential Equipment For Your Company’s New Office

    March 8, 2016
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    The Supreme Court To Change Trademark Law

    March 16, 2020
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    Tips on Making Money Through Internet Business

    April 4, 2013
  • Customer Card
    Marketing

    How to Keep Customers Loyal to Your Brand

    June 25, 2019 /

    As the saying goes: “Quality is better than quantity”, and this is key for understanding the effectiveness of brand loyalty. The probability of selling a product or service to an existing customer is 60-70%, with 65% of a company’s business said to come from existing customers. Companies such as Apple are the epitome of brand loyalty, with the tech company having a core of followers who will solely buy their products and stick with them throughout their lifetime. Here, we will look at exactly what it is that makes customers stay loyal to a brand. Join reputable car dealers Lookers, and explore the key methods for developing brand loyalty. Customer…

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    Embroidered Caps Are the Best Option to Promote a Business on the Streets

    July 10, 2019
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    Top 4 Technologies and Emerging Strategies in Sports Marketing

    December 20, 2016
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    Top 4 Tips to Launch a Successful SMS Marketing Campaign

    June 23, 2018
  • Twitter Chat
    Business Tools,  Marketing,  Online Business

    10 Ways How Live Chat Is Your Best Lead Generation Channel

    May 15, 2019 /

    With the changing ways of business the art of lead generation is evolving differently. Earlier companies depend on sending out direct mail, using effective advertising, and exhibiting at trade shows for generating leads. Although those approaches stand out high at generating leads, but what else can you do to grow your business in the modern world? By using live chat software you can provide better customer engagement, service and generate new ones. Live chat is a most preferred channel by businesses you focus on lead generation to grow their business. Below mentioned are ten ways you can use your use live chat tool as the best lead generation channel. 1.…

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    August 14, 2020
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    How to Set Up a Home Office That Allows You to Get Work Done

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    March 9, 2016
  • Social Networking Business
    Management,  Marketing

    5 Tips to Running a Successful Marketing Business

    March 22, 2019 /

    There is no one-size-fits-all solution in order to be successful in a marketing business. So, if you want to be successful in the industry that you are in, you need to make sure that you have great planning and organizational skills. You also need to be very flexible because you have to adapt to a lot of new trends and techniques in the marketing business. Whether you have a business such as embroidery San Marcos or an ice cream business in California, you need to have some skills and techniques in order to run a successful marketing business. Here are 5 tips to running a successful marketing business. 1. Be…

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    Real World Resilience and Why Shady Elhami Says It Matters in Business

    June 15, 2021
    Setting Goals Business

    Why Set Mid-year Goals for Your Small Business?

    October 5, 2017
    Mobile Phone Castle

    3 Tips for Improving Communication in the Digital Workplace

    April 27, 2018
  • Customer Experience Rating
    Management,  Marketing

    3 Reasons Why Customer Feedback Is Essential to a Business

    February 11, 2019 /

    Are you already gathering feedback from your customers in some form or other? Every business should be collecting customer feedback – and if yours isn’t, you are missing out on a tremendous opportunity. To put it simply, customer feedback is not only useful for businesses – it is essential. In fact there are three reasons why that is the case, and knowing them could help you understand the role that the feedback you collect can play: Helps identify areas of improvement for products or services To be completely honest there is no one better equipped to identify areas of improvement for products or services than your customers. Because they have…

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    Why Set Mid-year Goals for Your Small Business?

    October 5, 2017
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    Hiring: 5 Smart Questions to Ask a Translation Agency

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    How Iceland is Closing the Gender Pay Gap

    April 14, 2021
  • E-Commerce Computer
    Management,  Marketing,  Online Business

    8 Tips to Increase Your E-Commerce Website Conversions

    January 23, 2019 /

    Nothing makes a convivial event as great as a well-planned advertisement campaign. E-commerce retailers must use the opportunity that arises with time in order to roll out discounts to customers. Keeping some important e-commerce website conversion tips will certainly help. 8 tips to increase your e-commerce website conversions 1. Promotion across various channels: Customers look for value. You can boost conversion rates by focusing and providing value to your customers through various channels. You can inform your subscribers through a newsletter or social media channels. This is one of the perfect ideas to create a buzz about an upcoming event, holiday or new launch. For promoting or marketing the event…

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    April 27, 2018
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    Walking the Quality Talk Through ISO 9001 Certification

    May 31, 2017
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    7 Qualities of Good HR Managers

    November 3, 2017
  • Customer Experience Rating
    Marketing,  Public Relations

    Services Worth Investing in to Manage Public Relations

    January 8, 2019 /

    In the field of public relations, every company that operates has to manage its brand reputation, and online presence on a daily basis. A wide variety of fundamental tasks and services must be performed for any modern company that aims to handle all of its public relations needs well.

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    September 9, 2019
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    June 23, 2018
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    4 Investments That Could Make or Break Your New Business

    September 24, 2020
  • Logos Branding Sketch
    Management,  Marketing

    Factors Associating Poor Business Branding and Low Sales

    November 7, 2018 /

    A business exists to offer value or sell something to customers who in turn pay for the cost or the product with cash or equivalents. Without sales, companies will eventually run out or close down. There are many factors why customers aren’t buying your services or products anymore or at all. Here are four factors associating your branding on why customers are not buying from you: 1. Market Irrelevance and Confused Branding Nobody buys stuff or obtains services unless they need it or they are hungry for it. The biggest mistake that any business could ever make is to sell a product to customers that don’t need it. Different services…

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    Four Tips for Choosing a Reliable and Trustworthy Third-Party Vendor

    July 10, 2018
    Mobile Phone Castle

    3 Tips for Improving Communication in the Digital Workplace

    April 27, 2018
    Office Payroll

    5 Ways to Eliminate Distractions in the Workplace

    August 26, 2019
  • Custommer Cables
    Business Tools,  Online Business

    Anticipating Customer Needs on Your Website

    October 17, 2018 /

    Are you one of the 53 percent of U.S. adults who tend to abandon their online order if you can’t find a quick answer to your question? The truth is most people want to be able to easily find what they are looking for without having to pick up the phone to ask their question. How do you give people what they want when they visit your website? You anticipate their needs! If you can predict what questions they may have, you’re not only being helpful, you’re potentially turning visitors into customers, avoiding complaints, and improving conversion rates. You’re thinking like your customers and optimizing your website. How do you…

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    October 1, 2015
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