Are you a manager interested in improving the performance and profitability of your call center? As you may know, improving the quality of your customer service has a direct impact on both sales and customer retention which directly affect the … Continue reading
A national financial crisis could greatly affect your investments, which brings you to hire an investment manager. These professionals treat your business as their business, making them highly dependable in terms of their skills and reputations. Continue reading
The recent announcement from Netflix of splitting its streaming services and mail order DVD service is seen with anger and a mockery act by many. The experts and customers are seen saying in chorus that the company is just on the verge of its collapse and is pitted with huge amount of losses in terms of money and subscribers. Continue reading
Training has always been an essential technique for employees to understand what work is required of them to fulfill their job positions. Now, as companies are looking for new ways to increase productivity and operations, they are taking more time … Continue reading
In the last 20 years, the world has become increasingly interconnected. With the rise of the Internet and better infrastructure, economies around the globe have seen an increasing level of globalism. To succeed in this new environment, the modern business has to learn how to integrate itself with different cultures and target global markets. Continue reading
It may seem as if technology is controlling everything to some, but for many, technology is being used to organize and simplify the process and steps that many take in their day to day business. Continue reading
Even if you run an incredible business, once in a while you will need to call for outside assistance in order to get your work done. Whether it is because it is just a larger than usual job, or the client has asked for something unusual and specific, being able to quickly secure the outside help that you need is definitely important. Continue reading