Are you a manager interested in improving the performance and profitability of your call center? As you may know, improving the quality of your customer service has a direct impact on both sales and customer retention which directly affect the … Continue reading
The recent announcement from Netflix of splitting its streaming services and mail order DVD service is seen with anger and a mockery act by many. The experts and customers are seen saying in chorus that the company is just on the verge of its collapse and is pitted with huge amount of losses in terms of money and subscribers. Continue reading
If you want to reduce your shipping costs using a fulfilment services partner, then look for an independent one. Independent fulfilment services have access to all the courier and freight companies – from the big to the small, specialty ones. They can provide the widest choice for any given delivery requirement… Continue reading