Companies starting a new online or offline business need a credit card payment processing system to receive payment from their clients. In fact, this is now considered an important requisite. You may ask why? Well, it is because many customers … Continue reading
Despite the Internet, brick and mortar retail store still serve the marketplace. The Bureau of Labor Statistics expects the employment of retail salespersons to grow approximately 17 percent from 2010 to 2020. Customers still enjoy the experience of shopping in … Continue reading
You’ve captured the addresses of customers and prospects the same way for years, and you don’t really want to switch over to another system that requires re-training your employees. The learning curve and training time are nothing, however, compared to … Continue reading
Savvy consumers are turning to social media to find products and research solutions more often every day. Businesses wishing to capitalize on the rapidly growing digital and social media trend are turning to professional call centers to monitor and respond … Continue reading
Today’s small businesses now admit that 90 percent of their data storage needs are met through online and Internet-based sources. While this is an efficient and cost effective way to make sure small businesses have access to the data they … Continue reading
Companies all over the world are attempting to reduce their carbon footprint. This move towards a more green operation fits with a global developing environmental interest. A green operation can be used as a marketing tool but can also save … Continue reading
Are you a manager interested in improving the performance and profitability of your call center? As you may know, improving the quality of your customer service has a direct impact on both sales and customer retention which directly affect the … Continue reading
The recent announcement from Netflix of splitting its streaming services and mail order DVD service is seen with anger and a mockery act by many. The experts and customers are seen saying in chorus that the company is just on the verge of its collapse and is pitted with huge amount of losses in terms of money and subscribers. Continue reading
If you want to reduce your shipping costs using a fulfilment services partner, then look for an independent one. Independent fulfilment services have access to all the courier and freight companies – from the big to the small, specialty ones. They can provide the widest choice for any given delivery requirement… Continue reading